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August 15, 2020 2 min read

Hello from The Ivy House. What a week it's been!

We wanted to provide an update to you all about how we will be operating under L3 so you can shop with certainty. 

Our Parnell showroom is currently closed until we are advised we can reopen.

Our Online Shop remains open with Click & Collect and delivery available daily.

Contactless Click & Collect is available Monday – Friday 11am – 3pm from our Parnell showroom 347 Parnell Road. Just select Local Pickup at checkout and we will let you know when your order is ready to collect.

Shipping of online orders continues daily and we offer complimentary delivery across NZ, including RD.

We continue to receive incoming stock and client orders and are in touch with customers expecting items arriving this week; at this stage, we are on track and will advise any changes should they happen. Thank you so much to all our customers for your positivity, understanding and kindness through a tough week for everyone.

We currently have availability of our most popular designs in our warehouse, with more arriving this week. You can find all items with immediate delivery on our Available Now section. At this stage we expect to receive our next delivery in approx. 2 – 3 weeks so if you would like to secure any items currently not in NZ, we recommend you lock that in now to receive it early September. We can also store items in our secure warehouse at no charge until you are ready.

Alternatively email or call with any questions – we know things are uncertain, so please feel free to run anything by us.

Our wonderful team are here with any questions you might have. We want to ensure you're completely happy with your whole experience at The Ivy House.

Take care and best wishes from us all x